Amrita Sodhi Sethi
About Amrita Sodhi Sethi
Amrita Sodhi Sethi is a Loyalty & Retention Representative at TELUS in Edmonton, Canada, with a background in sales management, customer retention, and corporate communications.
Title
Amrita Sodhi Sethi currently holds the position of Loyalty & Retention Representative at TELUS in the Edmonton, Canada Area.
Current Role at TELUS
Amrita Sodhi Sethi functions as a Loyalty & Retention Representative at TELUS. In this role, she focuses on contacting at-risk or vulnerable clients and works diligently to secure their business through specific, targeted offers. Amrita's job involves supporting clients throughout the entire resolution process, ensuring a comprehensive approach to client retention. She proactively identifies client needs to increase revenue sales and customer value, leveraging her strong skills in sales management, customer retention, and customer service.
Previous Experience
Before her tenure at TELUS, Amrita Sodhi Sethi accrued diverse professional experiences across several roles. She worked as an Admission Officer at Insurance Foundation Centre Chandigarh from 2014 to 2015. Prior to that, she served as Assistant Manager Corporate Communications at Primary Plus Media Pvt Ltd between 2011 and 2013. Amrita also has experience as a Process Advisor at Barclays Shared Services from 2009 to 2010.
Education and Expertise
Amrita Sodhi Sethi achieved a Bachelor's degree in Business Administration and Management from Panjab University, where she studied from 2005 to 2008. Her formal education provided her with a solid foundation in business principles, which she has further enhanced through extensive professional experience. She is proficient in areas such as sales management, customer retention, management, employee training, and customer service.