Ana Aresta
About Ana Aresta
Ana Aresta is a Customer Service Representative and Retention Specialist at TELUS in Burnaby, British Columbia, with over a decade of experience in customer service.
Company
Ana Aresta is currently employed at TELUS, a major telecommunications provider based in Canada. Her roles at TELUS encompass serving as a Customer Service Representative and Retention Specialist in Burnaby, British Columbia. TELUS is known for its comprehensive customer service and retention strategies, areas where Ana contributes significantly.
Title
Ana Aresta holds the position of Customer Service Representative at TELUS. Additionally, she works as a Retention Specialist, focusing on maintaining customer loyalty and reducing churn rates. Her dual roles highlight her versatility and deep expertise in customer interactions and retention strategies.
Experience and Expertise
With over a decade of experience in customer service since November 2011, Ana Aresta has developed significant expertise at TELUS. She specializes in loyalty retention strategies within the telecommunications industry, demonstrating a proven track record in enhancing customer satisfaction and reducing churn rates. Her extensive knowledge allows her to handle customer inquiries efficiently and resolve issues effectively.
Background
Ana Aresta is based in the Greater Vancouver Metropolitan Area, where she has made substantial contributions through her roles at TELUS. Her work in Burnaby, British Columbia, is integral to the local community, as she plays a key role in customer service and retention. Ana's extensive experience since 2011 underscores her commitment to delivering excellent service in the telecommunications sector.