Andra Matei
About Andra Matei
Andra Matei is a Customer Service Representative with Swedish at TELUS, with over 7 years of experience in the role. She has a diverse professional background, including roles in customer service, marketing, and education across Australia, Canada, and Romania.
Title and Current Position
Andra Matei currently holds the position of Customer Service Representative with Swedish at TELUS. In her role, she demonstrates proficiency in both Swedish and English, assisting customers and preparing reports as part of her responsibilities. She has been with TELUS since October 2016, accumulating over seven years of experience in customer service. Her work includes bookkeeping and database administration tasks, showcasing her well-rounded skill set in this area.
Employment History at Vodafone
Andra Matei has worked at Vodafone in different capacities and periods. She first joined Vodafone as an Appointment Setter from 2011 to 2013 in Gold Coast, Australia. She later returned to Vodafone for a brief period in 2016, also as an Appointment Setter in Gold Coast. These roles helped her gain valuable experience in customer engagement and appointment setting in the telecommunications industry.
Experience in International Markets
Andra Matei has a diverse background with international work experience in Australia, Canada, and Romania. Her roles included working as a Marketing Representative at Wyndham Vacation Ownership in Gold Coast, Australia, and a Process Associate with Swedish at Genpact in Bucharest, Romania. Additionally, she worked as an Administrative Assistant at Providence Health & Services in Vancouver, Canada, further broadening her global perspective and expertise in various fields.
Academic Background
Andra Matei completed her higher education at Griffith University. She earned a Bachelor's degree in Business, Management, Marketing, and Related Support Services, studying from 2003 to 2006. Following this, she pursued a Master's degree in Accounting at the same institution. During her time at Griffith University, she also contributed as a Tutor, aiding students for two years from 2008 to 2010.
Roles in Marketing and Administrative Functions
Throughout her career, Andra Matei has undertaken various roles in marketing and administration. She served as an Executive and Marketing Assistant at Arbutus College in Vancouver, Canada, for eight months in 2007. Additionally, she gained experience as an Accounts Payable Intern at Watermark Hotel in Gold Coast, Australia, in 2008. Her administrative experience is further demonstrated by her role as an Administrative Assistant at Providence Health & Services.