Andrew Mclean
About Andrew Mclean
Andrew Mclean is an Operations Manager at Telus with over a decade of experience in various roles within the company, including team management, workforce analysis, and customer support.
Title and Current Position
Andrew Mclean currently serves as an Operations Manager at Telus. In his role, he oversees operational processes, ensuring efficiency and effective management within the company.
Professional Background and Experience
Andrew Mclean has over 15 years of experience working at Telus. He began his career at Telus as a Business Helpdesk Specialist, a position he held from 2006 to 2008. He then transitioned to roles such as Customer Support Advisor and Floor Coach in 2008, Workforce Analyst from 2008 to 2009, and Team Manager - Operations from 2009 to 2012. His extensive experience in various capacities has built a robust foundation in both customer support and team management.
Operations Management Expertise
With over a decade of experience in operations management, Andrew Mclean has developed significant expertise in overseeing and optimizing operational workflows. His tenure at Telus has equipped him with valuable insights into managing large teams and improving operational efficiency. His background also includes workforce analysis and customer support, further enhancing his operational capabilities.
Educational Background
Andrew Mclean holds a Bachelor of Commerce degree from Concordia University, a program he completed between 2010 and 2017. Prior to that, he studied at Dawson College from 2001 to 2004, laying the academic foundation for his career in commerce and management.
Early Career at Compucentre
Before joining Telus, Andrew Mclean worked at Compucentre from 2000 to 2006. During his six years there, he served as a Manager, Salesperson, and Technician. This role provided him with a broad skill set, blending technical expertise with managerial and sales experience.