Anie Richard
About Anie Richard
Anie Richard is a Chargée De Projet Ritm at TELUS, with extensive experience in project management, sales support, and accounting support roles in Quebec, Canada.
Current Role at TELUS
Anie Richard serves as a Chargée De Projet RITM at TELUS. In this role, she develops tools and reports to track order progress and ensure compliance with deadlines. She actively participates in the implementation of various pilot projects aimed at testing and improving service delivery procedures and processes. Anie also conducts weekly project follow-up meetings with clients to ensure project alignment and address any concerns. She supports account managers and the service center in applying new processes and procedures.
Previous Experience at TELUS
Prior to her current role, Anie Richard worked as a chargée de comptes at TELUS from 2002 to 2009 in Quebec, Canada. During her 7-year tenure, she accumulated substantial experience in managing accounts and supporting various initiatives within the company. This experience has provided her with a strong foundation for her current responsibilities within the organization.
Experience at AT&T Canada
From 1999 to 2002, Anie Richard was employed at AT&T Canada as an Adjointe support aux ventes. Over her 3 years in this position, she gained valuable skills in sales support, contributing to the company's sales initiatives in Quebec, Canada. This role prepared her for future positions by honing her capabilities in customer support and sales operations.
Project Management and Analysis Expertise
In her current role, Anie Richard analyzes discrepancy reports to identify the root cause of issues and provides necessary support to order processing teams and partners. She also develops tools and reports aimed at tracking order progress and ensuring compliance with deadlines. This combination of project management and analytical skills showcases her ability to enhance service delivery procedures and processes.
Educational Background
Anie Richard has an extensive educational background. She achieved an A.E.C. in Techniques bureautiques from College O’Sullivan de Quebec in 1996. Prior to this, she obtained a D.E.P. in infographie from Centre de formation Professionnel de Rochebell in 1993 and a D.E.S. from Polyvalente Manikoutai in 1991. This diverse educational foundation has equipped her with a broad range of skills applicable to her various professional roles.