Anissa Baha
About Anissa Baha
Anissa Baha is a Data Analyst at TELUS in Vancouver, Canada, with a diverse background in business analysis and customer service roles across various companies in France and Canada.
Current Role at TELUS
Anissa Baha is currently employed as a Data Analyst at TELUS in the Vancouver, Canada area. Within her role, she supports various Small Business channels across multiple product lines as part of the SOV team. Anissa relocated to Vancouver to gain more knowledge and skills, and to experience a new culture.
Previous Experience at ETNIA BARCELONA S.L.
Before joining TELUS, Anissa Baha worked as a Bilingual Customer Service Representative at ETNIA BARCELONA S.L. in the Région de Vancouver, Canada. She held this position for four months in 2019, during which she utilized her language skills to assist customers, manage inquiries, and provide support.
Professional Background in Consulting
Anissa Baha has considerable experience in the consulting industry, having worked at Sopra Steria Consulting. She served as a Product Owner from 2017 to 2018 for ten months and as a Business Analyst from 2016 to 2017 for one year, both in the Région de Paris, France. Her responsibilities included managing products and analyzing business needs to deliver effective solutions.
Educational Background
Anissa Baha completed her Master's degree in Management at Institut Mines-Télécom Business School, specializing in Information Systems Engineering from 2012 to 2015. Additionally, she holds a Grado of Administración y Dirección de Empresas from the Facultad de Derecho y Ciencias Económicas y Empresariales, achieved in 2012. Anissa also earned a Bachelor's degree with honors in Administration and International Exchanges (AIE) from Université Paris - Val-de-Marne (Paris XII) in 2011.
Early Career in Business and Administration
Anissa Baha’s early career includes positions such as Administrative Assistant at Adecco in Région de Créteil, France, and Junior Functional Business Analyst at SNCF in Région de Paris, France. She also contributed as a Business Analyst at Caisse des Dépôts, involving multiple roles that built her foundational skills in administrative support and business analysis.