Anna Kolganov
About Anna Kolganov
Anna Kolganov is a Client Services Manager II at TELUS in Edmonton, Alberta, Canada, with over a decade of experience in various roles within the company.
Title at TELUS
Anna Kolganov currently holds the title of Client Services Manager II at TELUS, based in Edmonton, Alberta, Canada. Her role primarily involves supporting clients and managing service-related operations.
Career at TELUS
Anna Kolganov has had a substantial career at TELUS, beginning in 2013. She started as a Payment Specialist in Vancouver, holding the position for four years. She then transitioned to being a Payroll Clerk from 2017 to 2019. Following that, she served as a Billing Analyst from 2019 to 2021. Since 2021, she has been working as a Client Services Manager II in Edmonton. This career progression showcases her adaptability and increasing responsibility within the company.
Educational Background
Anna Kolganov studied at Douglas College, where she focused on Accounting and Finance from 2005 to 2007. This formal education has provided her with a solid foundation, which supports her various roles at TELUS, especially in the financial and client services sectors.
Finance and Accounting Expertise
Anna Kolganov's expertise in finance and accounting has been evident throughout her career. With roles such as Payment Specialist, Payroll Clerk, and Billing Analyst, she has handled multiple aspects of financial processes and management. Her educational background in Accounting and Finance further strengthens her capabilities in these domains.
Experience in Telecommunications Industry
Throughout her decade-long tenure at TELUS, Anna Kolganov has accumulated extensive experience in the telecommunications industry. Her roles in payment processing, payroll, billing, and client services have provided her with a comprehensive understanding of the industry's operational dynamics. This experience supports her current responsibilities as a Client Services Manager II.