Anna Luong
About Anna Luong
Anna Luong is a Sales Representative at TELUS with over 7 years of experience in the telecommunications industry, and a background in retail and customer service.
Current Position at TELUS
Anna Luong has been with TELUS for over seven years, starting in August 2016. In her role as a Sales Representative, she leverages her extensive background in retail and customer service to achieve sales targets and maintain high levels of client satisfaction. Her experience in the telecommunications industry ensures that she has a deep understanding of the sector, which aids in effectively addressing customer needs and market trends.
Previous Experience at Jack & Jones
Prior to joining TELUS, Anna worked as a Team Lead at Jack & Jones in Calgary, Alberta, Canada, from 2016 to 2018. During her two-year tenure, she managed teams and contributed to the operational efficiency of the store. Her leadership skills were instrumental in mentoring staff and optimizing store performance.
Experience at Lacoste
Anna Luong served as a Team Lead Manager at Lacoste from 2015 to 2016 for one year in Canada. In this role, she was responsible for overseeing store operations, guiding team members, and implementing strategies to boost sales. Her managerial skills played a crucial role in achieving business objectives and fostering a productive work environment.
Educational Background at SAIT
Anna studied at the Southern Alberta Institute of Technology (SAIT), where she achieved a degree in Finance and Financial Management Services from 2015 to 2017. This educational background equips her with financial acumen that supports her role in sales, providing her with a comprehensive understanding of financial management and customer service dynamics.
Skills in Time Management and Customer Service
Anna possesses strong skills in Time Management, crucial for handling multiple clients and meeting sales targets. Additionally, her expertise in Customer Service ensures high levels of client satisfaction and retention. These skills, combined with her experience in retail, enable her to excel in her current role by understanding customer needs and market trends effectively.