Anne M.
About Anne M.
Anne M. is the Director of Strategy and Enablement at TELUS, with extensive experience in technology strategy, business development, and financial management.
Current Position at TELUS
Anne M. currently serves as the Director of Strategy and Enablement at TELUS. Her role involves overseeing strategic initiatives and ensuring their alignment with the company's long-term objectives. Additionally, she holds the position of Director, Cable Assurance West at TELUS, where she is responsible for ensuring the reliability and performance of cable services in the western region.
Professional Experience at TELUS
Anne M. has an extensive career at TELUS, initially starting as a Business Development Consultant from 2000 to 2002. She later served as Client Operations Manager from 2003 to 2005. From 2010 to 2015, she worked as a Practice Lead in Burnaby, B.C., followed by her role as Manager of Technology Strategy from 2015 to 2018. Throughout her tenure, Anne has played a crucial role in various transformative initiatives and strategic programs.
Former Roles at Intrinsyc Software
Before resuming her career at TELUS, Anne M. worked at Intrinsyc Software as a Marketing/Product Operations Manager from 2005 to 2010. Her responsibilities included overseeing marketing operations and product management, contributing to the company's strategic growth and market presence.
Educational Background
Anne M. completed her BSc at The University of British Columbia, studying from 1995 to 2000. She further advanced her education by achieving Executive Leadership Development at the Schulich School of Business at York University in 2004, spending 11 months to complete the program. Her educational background provided her with a robust foundation in leadership, business strategy, and analytical skills.
Key Contributions and Skills
At TELUS, Anne M. led the implementation of a new service delivery model that significantly improved customer satisfaction scores. She played a vital role in innovation and workforce evolution initiatives aimed at enhancing customer experience. Anne has considerable experience in financial management, overseeing budget planning and cost optimization for high-priority programs. Known for her exceptional communication and presentation skills, she often leads strategic meetings and presentations. Her strong background in negotiation has enabled her to secure favorable business agreements and partnerships. Additionally, she has a proven track record in identifying and capitalizing on new market opportunities to drive business growth.