Annie Wang
About Annie Wang
Annie Wang is a Marketing Manager with over a decade of experience in various analytical and managerial roles at TELUS, holding an MBA and PMP certification.
Current Role at TELUS
Annie Wang is currently serving as a Senior Business Analyst, Strategy & Enablement, Customer Technology Excellence at TELUS. In this role, she is involved in developing strategies and enabling technologies that enhance customer experiences. Her work focuses on leveraging data and analytics to drive business decisions and process improvements within the organization.
Previous Roles at TELUS
Annie Wang has held multiple positions at TELUS, demonstrating her growth within the company. She worked as a Business Analyst, Strategy and Service Operations from 2017 to 2021, where she was instrumental in streamlining operations and formulating strategies in the service domain. Prior to that, she served as a Facility Inventory Coordinator, NFS, from 2015 to 2017 and as an Acting Business Analyst, FFH, from 2012 to 2015. These roles highlighted her expertise in inventory management and front-line operations analysis.
Experience in Hospitality Management
Before transitioning to a technology-focused business analysis career, Annie Wang accumulated experience in hospitality management. She worked as a Guest Services Manager Trainee at Starwood Hotels & Resorts Worldwide, Inc. (WESTIN) for 10 months from 2011 to 2012. This role in Edmonton, Canada Area, provided her with valuable customer service and operational management skills.
Education and Certifications
Annie Wang holds an MBA, underscoring her strong foundation in business management principles. She is also a certified Project Management Professional (PMP), which attests to her project management expertise. Additionally, she is certified in Business Relationship Management (BRM), highlighting her capability in fostering productive business relationships and collaborative environments.
Versatile Professional Experience
Annie Wang’s career spans over a decade, predominantly at TELUS, where she has worked in various analytical and managerial roles. Her experience includes operational tasks as well as strategic initiatives, showcasing her versatility and capability in adapting to different business analysis environments. Her transition from hospitality to technology-focused business analysis further illustrates her ability to navigate and succeed in diverse professional landscapes.