Armida Tecson
About Armida Tecson
Armida Tecson is a Senior Account Manager at TELUS with over 23 years of customer service and sales experience, including eleven years in the Canadian B2B SMB market.
Current Role at TELUS
Armida Tecson serves as a Senior Account Manager at TELUS, a role she holds at the company's 510 West Georgia, Vancouver location. In this capacity, she is responsible for managing customer relationships and sales processes, leveraging her extensive experience in customer service and sales. She was nominated for the CHLOE award in 2019, recognizing her advocacy for third wave solutions, which underscores her commitment to innovation and customer engagement.
Past Experience at Bell
Before joining TELUS, Armida Tecson worked at Bell as an Account Executive from 2008 to 2016 in the Vancouver, Canada Area. Her eight-year tenure at Bell was marked by several achievements, including multiple Presidents Club awards and being recognized as MVP for supporting her peers for three consecutive years. These accolades highlight her dedication to excellence in customer service and her ability to mentor and support her colleagues effectively.
Education and Academic Background
Armida Tecson holds a Bachelor of Arts in Philosophy from the University of Santo Tomas, where she studied from 1990 to 1994. Her academic background in philosophy contributes to her analytical thinking and problem-solving skills, which have been instrumental in her professional roles. Despite not having formal degrees in nursing, journalism, or computer science, she has demonstrated her versatility by working as a thesis researcher for nurses undertaking doctorate degrees.
Past Role at Flying Fresh Air Freight
In 2016, Armida Tecson served as the Vice President of Corporate Strategy at Flying Fresh Air Freight for nine months in Richmond, BC. During her brief tenure, she was responsible for developing strategic initiatives aimed at enhancing the company's market position and operational efficiency. This role allowed her to leverage her strategic planning skills and deep understanding of the corporate landscape.
Diverse Career Experiences
Throughout her career, Armida Tecson has managed a computer shop while pursuing her passions as a romance novel and children's book writer. She also taught computer skills to help customers take advantage of the .com wave, showcasing her ability to adapt to changing technological trends. Her belief in the power of storytelling to inspire action and convey human impact has been a consistent theme across her various roles, adding a unique dimension to her professional endeavors.