Arpit D
About Arpit D
Arpit D is a Technical Solutions Architect at TELUS in Toronto, Canada, with extensive experience in CRM systems, telecom projects, and various development methodologies.
Title
Arpit D is currently a Technical Solutions Architect at TELUS, located in the Toronto, Canada Area.
Professional Experience
Arpit D has had a diverse career, showcasing substantial experience in multiple roles within top organizations. He worked at RBC Wealth Management as a Senior Business System Consultant from 2017 to 2018, and prior to that, he was employed at Rogers Communications as a Senior Business Analyst from 2013 to 2017 in Brampton, Canada. Earlier in his career, he served at Amdocs as a Technical System Analyst from 2012 to 2013, and as a Senior Java Developer from 2009 to 2012, both in Pune, Maharashtra, India.
Education and Expertise
Arpit D completed his post-graduate studies in Information Technology and Business Analysis at George Brown College from 2013 to 2014. He holds a Bachelor of Computer Engineering from the University of Mumbai, achieved from 2005 to 2009. His areas of expertise include CRM systems such as Salesforce and Microsoft Dynamics, digital service products involving product catalog, CPQ, and discounts and promotions, and he is proficient in both non-iterative and iterative development methodologies.
Skills and Tools
Throughout his career, Arpit D has developed strong skills in various tools and software, including Jira, SharePoint, MS Visio, MagicDraw, Perforce, CVS, HP Quality Control, SQL Server, and SOAP UI. His work has also involved consulting, pre-sales engagements, requirement elicitation, and solutions and software design/development, particularly in large telecom projects.
Project Environments
Arpit D has significant experience working in both on-site and offshore project environments. His roles have included knowledge transfer, post-production training, and support at client locations in the USA, Malaysia, and Cyprus. He is adept in handling project environments that require strong documentation, troubleshooting, and the identification of resolutions for outstanding application issues.