Asha Pras

Asha Pras

Client Experience Manager @ TELUS

About Asha Pras

Title

Asha Pras currently holds the position of Client Experience Manager. Her role focuses on improving and overseeing the experiences of clients. She utilizes her extensive background in client management and knowledge of the telecommunications industry to fulfill her duties effectively.

Career at Telus

Asha Pras has a comprehensive career at Telus, where she held multiple roles over several years. She began as a Client Care Specialist from 2006 to 2010, where she developed her skills in client support. She subsequently transitioned to a Business Analyst role from 2010 to 2012, deepening her understanding of business operations. Her career culminated in her current role as a Client Experience Manager in Vancouver, British Columbia, where she continues to leverage her extensive industry knowledge.

Education and Expertise

Asha Pras holds a Bachelor of Arts degree from Simon Fraser University. This academic foundation has supported her extensive career in client management. Her education provided the necessary skills and knowledge base, which she has applied in various client care and business analysis positions.

Client Management Experience

With over a decade of experience in client management roles, Asha Pras has developed a robust set of skills in enhancing client experiences. Her career trajectory has involved progressively responsible positions that have broadened her expertise. She is known for transitioning from a specialist role into managerial positions, showcasing her capacity for leadership and in-depth industry knowledge.

Understanding of Telecommunications Industry

Through her multiple roles at Telus, Asha Pras has gained a deep understanding of the telecommunications industry. Her varied positions have allowed her to acquire a comprehensive view of the industry’s client care practices and business operations. This industry knowledge enables her to excel in her current role as a Client Experience Manager.

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