Ashley Dawson
About Ashley Dawson
Current Position at TELUS
Ashley Dawson currently holds the position of Senior Business Analyst at TELUS. In this role, Ashley leverages extensive experience in business analysis and customer service to contribute to the company’s operational efficiency and strategic initiatives. The current focus is on delivering insights and solutions to improve business processes and support telecommunications operations.
Career Progression at TELUS
Ashley Dawson has been with TELUS for over 15 years, starting as a Customer Service Representative in 2007. After six years in customer service, Ashley transitioned to a Business Analyst I role before progressing to the current role of Senior Business Analyst. This career trajectory highlights a significant growth within the company and showcases a strong understanding of TELUS's operations and customer needs.
Previous Experience at Iron Mountain
Prior to joining TELUS, Ashley Dawson worked at Iron Mountain as a Records Specialist from 2005 to 2007. This role involved managing and organizing records, demonstrating an early aptitude for data management and organizational skills. The transition from Iron Mountain to TELUS marked the beginning of Ashley’s long-standing career in the telecommunications industry.
Educational Background
Ashley Dawson studied at Moscrop Secondary. The foundation gained at Moscrop Secondary has supported the development of the skills and knowledge required for a successful career in business analysis and customer service within the telecommunications industry.