Aucoin Maurice
About Aucoin Maurice
Aucoin Maurice is the Director of Mobility Experience Process Ownership at Telus in Vancouver, with extensive experience in process improvement and change management.
Current Role at Telus
Aucoin Maurice currently holds the title of Director, Mobility Experience Process Ownership, at Telus. He is based in Vancouver, British Columbia, Canada. In this role, he is responsible for overseeing and optimizing processes related to mobility experiences within the company.
Previous Roles at Telus
Before his current position, Aucoin Maurice accumulated significant experience at Telus in various roles. From 2012 to 2015, he served as Manager, Program Office, Enterprise Solutions, also in Vancouver. Prior to that, from 2009 to 2012, he worked as a Business Consultant, Business Solutions. These roles equipped him with a strong foundation in program management and business consulting.
Experience at Canada Post
Aucoin Maurice spent 16 years working at Canada Post / Postes Canada as Manager, Customer Service Process Improvement. Based in Ottawa, Ontario, his tenure from 1993 to 2009 involved leading initiatives aimed at enhancing customer service processes, underscoring his experience in process improvement and customer service management.
Educational Background
Aucoin Maurice holds a Bachelor's degree in Social Sciences, Business from the University of Ottawa, where he studied from 1988 to 1992. His academic background provided the foundational knowledge for his career in business and process management.
Professional Certifications
Aucoin Maurice is certified as a Black Belt in Six Sigma, demonstrating his expertise in process improvement methodologies. Additionally, he holds the designation of Certified Management Consultant, highlighting his professional competence and adherence to ethical standards in management consulting.