Baher Awad
About Baher Awad
Baher Awad is a Design Specialist II at TELUS with extensive experience in IP communications and telephony operations, holding multiple certifications including CCNA and CCNP.
Current Position at TELUS
Baher Awad is currently employed as a Design Specialist II at TELUS. In this role, he leverages his extensive experience in telecommunications and networking to support and enhance IP telephony operations. His responsibilities likely include designing and maintaining IP communications infrastructure, ensuring the robustness and reliability of telephony services, and collaborating with various teams to implement new technologies.
Previous Experience in Telecommunications
Prior to his current role, Baher Awad accumulated substantial experience in the telecommunications industry. He served as an Interoperability Engineer at Aastra from 2009 to 2011, focusing on ensuring seamless communication between different systems. Before that, he was a Tier III Converged Network Support Engineer at Avaya from 2006 to 2009, providing advanced technical support for converged network solutions. From 2005 to 2006, he worked as a VOIP Engineer at Yak Communications, and from 2004 to 2005, he was a Product Support Specialist at CANAMEX COMMUNICATIONS. His early career included a role as a VOIP Support Engineer at FLASH HORIZON INC. from 2001 to 2003.
Educational Background and Certifications
Baher Awad graduated from the Higher Technological Institute with a BSc in Electrical and Computer Engineering, a program he completed between 1990 and 1996. He has earned and maintained several industry-recognized certifications, including CCNA and CCNP. Additionally, Awad passed the CCIE Theory Exam and is currently working toward his CCIE Routing & Switching certification. He also holds ACA and ACS IP Implementation certifications from AVAYA and is pursuing the ACE IP Implementation certification.
Specializations in Networking and Telecommunications
Baher Awad specializes in IP Communications Support and IP Telephony Operations, with in-depth technical expertise in a variety of networking protocols like RIP, OSPF, BGP, EIGRP, and Multicast. He has extensive experience with telecommunications technologies such as SS7, ISDN, QSIG, and PBXs. His skill set also includes proficiency in operating systems such as Windows XP, 2000, 2003, Vista, Linux, and UNIX, and he has practical knowledge of database management using MySQL and MS Access.
Technical Skills and Problem-Solving Abilities
Known for his strong problem-solving skills, Baher Awad has a track record of delivering high-quality service and ensuring customer satisfaction. His technical skills are complemented by his dedication to thorough and effective solutions. This combination of expertise and commitment has made him a reliable and valued professional within the telecommunications and networking sectors.