Benjamin Fogell
About Benjamin Fogell
Benjamin Fogell is a Digital Home Technician at TELUS in Canada with over seven years of experience in consumer electronics sales and customer support.
Current Role at TELUS
Benjamin Fogell is currently employed as a Digital Home Technician at TELUS in Canada. In this role since May 2017, he focuses on enhancing the digital home experience for customers by setting up and troubleshooting home technology systems. He leverages his in-depth knowledge of consumer electronics to provide high-quality service and ensure customer satisfaction.
Previous Roles at TELUS
Before becoming a Digital Home Technician, Benjamin Fogell worked at TELUS as a Manager for a brief period from 2013 to 2014 in the Vancouver, Canada Area. His responsibilities included supervising team activities and ensuring the smooth operation of the department. He also has experience as a Sales and Customer Service Representative, a role he continues to perform alongside his technical duties.
Work Experience in Sales and Customer Service
Benjamin Fogell has accumulated significant experience as a Sales and Customer Service Representative across various companies. He worked at Staples Canada from 2010 to 2011, at Rogers Wireless from 2009 to 2010, at Future Shop from 2007 to 2009, and at Pharmasave Drugs (National) Ltd. in 2007. His extensive experience in the sales and service spheres has honed his skills in consumer electronics retail and customer support.
Educational Background
Benjamin Fogell attended Langara College from 2002 to 2003 and Point Grey Secondary from 1998 to 2002. These educational experiences provided him with a foundational understanding that he has built upon throughout his career in technology sales and customer service.
Skills and Expertise
With over seven years of experience in retail specializing in consumer electronics, Benjamin Fogell possesses a strong skill set in sales and technical support. He is adept at educating customers with varying levels of technological understanding and consistently seeks opportunities to improve the service experience. His interest in the latest technology trends helps him stay current in the field.