Benoit Cloutier
About Benoit Cloutier
Benoit Cloutier is a Directeur at TELUS in Vancouver, British Columbia, Canada, leading a team to deliver national solutions and ensure superior customer experience.
Title and Role at TELUS
Benoit Cloutier serves as a Directeur at TELUS in Canada. He is currently working in Vancouver, British Columbia, and oversees implantation, project management, and client solutions delivery. He leads a team of 26 members, including senior analysts, analysts, and a quality coordinator, to deliver national solutions. His role focuses on providing a superior customer experience by leveraging a united, flexible team that is constantly seeking learning and development opportunities. He aims to offer the best project coordination service on the market by ensuring clients benefit from a unique and reliable experience through effective communication and respect for client commitments.
Past Experience at TELUS
Benoit Cloutier has had multiple roles at TELUS throughout his career. From 2007 to 2009, he served as the Directeur, service à la clientèle and field service manager in Ville St-Laurent, MTL. He then became the Directeur exploitation at TELUS Québec from 2009 to 2012. Since March 2012, he has been overseeing the delivery of national solutions at TELUS.
Experience as Président & CE at Educational Institutions
Benoit Cloutier worked as Président, CE at École l'Alizé & École des Mousserons in Lévis from 2015 to 2018. Over three years, he was responsible for leading these educational institutions, contributing to their development and operational management.
Early Career at Maxi-Tel Inc.
Benoit Cloutier began his career at Maxi-Tel Inc., where he worked as a Spécialiste DC system from 1998 to 2007. For nine years, he operated in the Quebec-Ontario region, where he specialized in DC system operations. This role provided him with foundational experience that would later contribute to his diverse career in management and customer service.
Educational Background
Benoit Cloutier has a broad educational background. He studied at Technologia and achieved FC from 2014 to 2020, and previously completed an FC at Université McGill in 2007. He earned a CGO in Gestion des organisations from Université Laval between 2010 and 2013. Benoit also acquired a Certificat from the Rotman School of Management, Université Toronto, studying MBS from 2008 to 2010. Additionally, he achieved ITIL Foundation v 3.0 certification in 2008 after 11 months of study. His foundational education includes a Cégep in Electro-technique from Collège Edouard-Montpetit and Étude secondaire from Collège Charles-Lemoyne.