Bethnie Dorsainvil
About Bethnie Dorsainvil
Bethnie Dorsainvil is a Senior Billing Analyst at Telus in Vancouver, British Columbia, with over 20 years of experience in the telecommunications industry.
Current Role at TELUS
Bethnie Dorsainvil currently holds the position of Senior Billing Analyst at TELUS in Vancouver, British Columbia, Canada. In this role, she focuses on analyzing billing processes and ensuring accuracy in billing operations. Her responsibilities likely include handling complex billing inquiries, optimizing billing systems, and ensuring compliance with billing protocols.
Previous Roles at TELUS
Bethnie Dorsainvil has a long history with TELUS, having held various positions since 2002. She began her tenure at TELUS as a Client Care professional from 2002 to 2005. She then transitioned to the Account Receivables and Escalation Desk from 2005 to 2008. From 2008 to 2011, she worked in Channel Care Support, and from 2011 to 2014, she served in Corporate Care Support. These roles provided her with extensive experience in customer service, escalations, and corporate support.
Career at Fido Solutions
Before joining TELUS, Bethnie Dorsainvil worked at Fido Solutions as an Account Receivable professional from 1998 to 2002. During her four-year tenure, she was responsible for managing accounts and handling receivables. This role marked the beginning of her career in the telecommunications industry.
Educational Background
Bethnie Dorsainvil pursued higher education at Concordia University, where she obtained a Bachelor of Arts degree from 2007 to 2010. Prior to that, she studied at Dawson College from 1992 to 1995. Her educational background has provided a strong foundation for her various roles in the telecommunications sector.
Industry Experience
With over 20 years of experience in the telecommunications industry, Bethnie Dorsainvil has developed a comprehensive understanding of client care, account receivables, corporate support, and billing analysis. Her extensive tenure at TELUS, spanning over 19 years, has allowed her to gain deep insights and expertise in multiple areas of the industry.