Bettyna Marcel
About Bettyna Marcel
Bettyna Marcel is a Ch D'équipe, Fidélisation & Rétention Cl, who previously worked at TELUS in various team management roles.
Title
Bettyna Marcel holds the title of Ch D'équipe, Fidélisation & Rétention Cl. Her role involves managing teams focused on client loyalty and retention. Responsibilities likely include developing strategies for customer engagement, handling client issues, and ensuring customer satisfaction. The title indicates a leadership role focused on maintaining and improving customer relationships.
Work Experience at TELUS
Bettyna Marcel has a significant background working at TELUS. She served as Team Manager on the Client Resolution Management Team - LRT in 2014 for 11 months. In this position, she was responsible for overseeing the resolution of client issues, likely ensuring that customer problems were tackled efficiently and to their satisfaction. Additionally, she held the role of Ch d'équipe, Fidélisation & rétention cl at TELUS, where her focus was on client retention and loyalty, leading a team dedicated to these goals.