Bharat Arora
About Bharat Arora
Bharat Arora is a ServiceNow Release and Change Manager at TELUS in Toronto, Ontario, Canada, with extensive experience in ServiceNow and a background in Computer Science.
Current Position at TELUS
Bharat Arora currently holds the position of ServiceNow Release and Change Manager at TELUS in Toronto, Ontario, Canada. He commenced this role in April 2020 and oversees the management and execution of ServiceNow release and change processes, ensuring seamless integration and upgrades within the organization's IT infrastructure.
Previous Role at TELUS
Before his current role, Bharat Arora worked at TELUS as a Senior Consultant ServiceNow from 2019 to 2020 for 5 months. He was involved in implementing and optimizing ServiceNow solutions, contributing to the efficiency and productivity of the company's IT services.
ServiceNow Consultant at Procter & Gamble
Bharat Arora served as a ServiceNow Consultant for Procter & Gamble through Infosys from 2016 to 2019 in the Toronto, Canada Area. In this capacity, he focused on deploying and managing ServiceNow applications tailored to the needs of Procter & Gamble, enhancing their IT service management capabilities.
Early Career and Engineering Background
Bharat Arora began his professional journey in the IT field at Infosys, working as a Systems Engineer from 2012 to 2014 and then as a Senior Systems Engineer until 2015 in Pune, India. He also worked as a Reliability Data Analyst at SKF Canada Limited in Calgary for 7 months in 2015-2016. He holds a Bachelor's Degree in Computer Science from Beant College of Engineering & Technology, obtained between 2007 and 2011.
Certifications and Expertise
Bharat Arora is a certified SAFe® 5 Scrum Master, ITIL 4®, and CSA ServiceNow professional. His certifications, combined with extensive experience in ServiceNow platform roles since 2016, underscore his expertise in IT service management, Scrum frameworks, and technical implementations within organizations.