Billie J.
About Billie J.
Billie J. is a Business Analyst II at TELUS in Prince George, British Columbia, Canada, with over 17 years of experience in various roles within the company.
Current Role at TELUS
Billie J. currently holds the title of Business Analyst II at TELUS in Prince George, British Columbia, Canada. In this role, Billie focuses on business analysis, specializing particularly in vendor management and managing relationships with external partners. Billie’s extensive experience, ranging from managing relationships to integrating new systems, contributes greatly to the smooth functioning and strategic initiatives of TELUS.
Previous Experience at TELUS
Billie J. has a longstanding career at TELUS, demonstrating steady progression through various roles. From 2013 to 2016, Billie served as a Business Analyst, building the foundation for their current expertise. Prior to this, Billie was a Team Manager for Client Care from 2011 to 2013, and a Client Care Representative from 2006 to 2011 in Prince George. This extensive background showcases a profound understanding of the telecommunications industry and customer care operations.
Education
Billie J. pursued education at the College of New Caledonia, where they studied Business and Personal/Financial Services Marketing Operations. This educational background has provided Billie with the foundational knowledge required to excel in various roles within TELUS, including business analysis and vendor management.
Expertise in Vendor Management
Throughout Billie J.'s career at TELUS, expertise in vendor management has been a key focus. Billie specializes in managing relationships with external partners, ensuring that all interactions align with business objectives. This specialization involves negotiating contracts, overseeing vendor performance, and facilitating effective communication between TELUS and its partners.
Experience in Change Management
Billie J. has a deep understanding and practical experience in change management. Their role often involves facilitating smooth transitions during organizational changes, ensuring that new systems and processes are integrated seamlessly. By leading cross-functional teams, Billie has a proven track record of achieving project goals and enhancing operational efficiency within the telecommunications industry.