Biniam Tessema
About Biniam Tessema
Biniam Tessema is an Intermediate Desktop Support professional at TELUS in Vancouver, Canada, with extensive experience in IT roles in Ethiopia.
Current Role at TELUS
Biniam Tessema is currently serving as an Intermediate Desktop Support at TELUS in the Vancouver, Canada area. His responsibilities include configuring wifi routers and installing them in vehicles for BC Hydro's field mobility team. He specializes in troubleshooting Panasonic Toughbook devices, handling setup and troubleshooting of mobile devices, and providing remote support for users. Additionally, he manages Active Directory for a user base of 500 individuals, supports and manages Sierra wireless systems, and handles hardware break/fix issues.
Previous Experience at JSI | John Snow, Inc.
From 2012 to 2017, Biniam Tessema worked at JSI | John Snow, Inc. in Ethiopia as a Senior Information Technology Specialist. During his five-year tenure, he was responsible for overseeing IT operations and ensuring the smooth functioning of the company's technology infrastructure.
Role at Christian Children's Fund of Canada
Biniam Tessema served as a System Administrator at the Christian Children's Fund of Canada from 2009 to 2012 in Ethiopia. His three years in this role involved managing the organization's IT systems, ensuring optimal performance, and addressing technical issues as they arose.
Education at British Columbia Institute of Technology
Biniam Tessema studied at the British Columbia Institute of Technology from 2017 to 2018, earning credentials in MS Windows Server 2016. This program equipped him with the skills necessary to manage and support Windows server environments effectively.
Bachelor's Degree from Unity University
Biniam Tessema completed his Bachelor's degree in Management Information Systems, General at Unity University in Ethiopia, studying from 2000 to 2004. This education provided him with a solid foundation in managing information systems and understanding the principles of IT management.