Blessings Ajaero
About Blessings Ajaero
Blessings Ajaero is a Retention Specialist at Telus in Vancouver, British Columbia, Canada, with over 9 years of experience in the role. He has a background in Information Technology and Health Information Management, and holds degrees from York University and Abubakar Tafawa Balewa University.
Title
Blessings Ajaero is currently a Retention Specialist at Telus, based in Vancouver, British Columbia, Canada. In this role, he has been working for over 9 years, utilizing his extensive skills in negotiation, data analysis, and customer retention strategies.
Work Experience
Blessings Ajaero has held various roles over his career. He has been working at Telus as a Retention Specialist for more than 9 years. Prior to this, he worked at Boundary Medical Clinic as a Health Information Clerk and Administrative Assistant from 2011 to 2013. He served as a System Administrator at Leo Traco Company from 2009 to 2010, and at Kaduna South Local Govt from 2008 to 2009. Earlier, he also held the position of Office Assistant at Nnpc in Nigeria from 2005 to 2006.
Education and Academic Background
Blessings Ajaero attended York University from 2011 to 2013, earning a Bachelor of Arts. Additionally, he studied Computer Science at Abubakar Tafawa Balewa University, where he achieved a Bachelor of Technology, completing his education from 2001 to 2008. His academic background laid the foundation for his expertise in data analysis, information technology, and business administration.
Technical Skills
Blessings possesses strong technical skills crucial for his role as a Retention Specialist. He is adept in SQL, essential for data analysis and customer retention strategies, and has demonstrated expertise in Microsoft Excel, which is critical for budgeting and data management tasks. His technical proficiency supports his effective handling of customer data and operational tasks at Telus.
Information Technology Experience
Blessings Ajaero has a robust background in Information Technology, specifically applied to various industries including health and local government. He served as a System Administrator at Leo Traco Company and Kaduna South Local Govt, where he managed system operations and IT infrastructure. His IT experience complements his current role at Telus, where he applies his knowledge to improve customer retention.
Skills in Negotiation
In his role as a Retention Specialist at Telus, Blessings Ajaero has honed his skills in negotiation, which are pivotal in retaining customers in the competitive telecommunications industry. His experience enables him to effectively communicate value propositions and resolve customer issues, thereby contributing to Telus's customer loyalty and satisfaction.