Bob Moore
About Bob Moore
Bob Moore is a Customer Systems Engineer at TELUS Communications with extensive experience in telecom and communications solutions.
Current Role at TELUS Communications
Bob Moore is currently working at TELUS Communications as a Customer Systems Engineer. In this role, he specializes in the development and design of complex wireline and wireless communications solutions. Bob supports Account Executives in the healthcare sector, functioning as a technical sales engineering specialist, which involves providing expert advice and technical assistance on sophisticated communication systems.
Past Experience at CGI
From 2002 to 2003, Bob Moore worked at CGI as a Telecom/Contact Centre Support Centre Manager. During his tenure, he managed telecom support and contact center operations, leveraging his extensive experience in the telecommunications industry to enhance the efficiency and effectiveness of support services provided to clients.
Role at Telecom Learning Solutions
Bob Moore was the Owner and Training Consultant at Telecom Learning Solutions from 1998 to 2002. In this role, he utilized his expertise in adult training instruction to provide specialized training in telecom solutions. He designed and delivered training programs that aimed to elevate the skills and knowledge of industry professionals.
Seventeen Years at Bell Canada
From 1981 to 1998, Bob Moore served Bell Canada as an Account Executive and Sales Product Trainer. During his 17-year tenure, he played a key role in account management and product training, which involved sales support, customer relationship management, and delivering product training to sales teams to enhance their technical knowledge and sales capabilities.
Educational Background and Certifications
Bob Moore studied Avionics Engineering and Communications at Seneca College from 1979 to 1981, gaining a solid foundation in engineering principles and communication technologies. He holds certifications as a Cisco Certified Design Associate and Cisco Sales Expert, both obtained in 2009. These certifications underscore his technical proficiency and understanding of Cisco systems, which contribute to his ability to design and support advanced communication solutions.