Bonnie Faasse
About Bonnie Faasse
Bonnie Faasse is a Loyalty and Retention Specialist at TELUS with a background in Clinical Child Psychology and Social Work.
Title
Bonnie Faasse currently holds the title of Loyalty and Retention Specialist. In this role, she focuses on strategies to maintain and enhance customer loyalty while reducing churn. She utilizes her extensive experience to implement effective retention tactics.
Company
Bonnie Faasse is currently employed at TELUS, where she has been working since November 2009. TELUS is a prominent Canadian telecommunications company that provides a wide range of services including internet access, voice, entertainment, and more.
Education and Expertise
Bonnie Faasse studied at Aldersgate College where she achieved a BSW in Clinical Child Psychology. Additionally, she attended Okanagan University College and earned a bachelor's degree in Social Work. She further holds a 4-year Certificate in Business Administration, equipping her with a diversified skill set in both psychological and business disciplines.
Background
Bonnie Faasse has been with TELUS for over a decade, faithfully serving since November 2009. Her background in psychology and social work, combined with her business administration training, provides her with unique insights into customer behavior and effective retention strategies.