Brandi Zhang
About Brandi Zhang
Brandi Zhang is a Client Account Representative at TELUS in Burnaby, with a background in sales, marketing, and customer service.
Current Role at TELUS
Brandi Zhang is currently a Client Account Representative at TELUS in Burnaby. In this capacity, she is responsible for managing client accounts and ensuring exceptional customer service. Her role involves identifying and solving customer needs, maintaining long-term client relationships, and leveraging her extensive experience in account management and marketing.
Previous Experience at TELUS
Prior to her current role, Brandi Zhang worked at TELUS from 2012 to 2014 as a TPV (Third Party Verification). During her two years in this position, she developed valuable skills in customer service and verification processes, contributing to her growth within the company.
Early Career at Niche Inc.
Before her tenure at TELUS, Brandi Zhang was a Sales Associate at Niche Inc. from 2011 to 2012. Here, she gained foundational experience in sales and customer service, honing her ability to understand and respond to customer needs effectively.
Educational Background
Brandi Zhang studied at Simon Fraser University, where she pursued a Bachelor of Business Administration (BBA) with a focus on Marketing. She completed her degree from 2009 to 2012, during which time she developed strong marketing research skills, specialized in using SPSS, and gained a solid foundation in brand management.
Language and Technical Skills
Fluent in both Mandarin and English, and conversational in Cantonese, Brandi Zhang possesses excellent communication skills. She is proficient in various software applications including MS Word, PowerPoint, Excel, Basic Outlook, Basic MS Project, and Adobe Acrobat. Additionally, her specialized marketing research skills with SPSS enhance her capacity in data analysis and market insights.