Brenda English
About Brenda English
Brenda English is a Training Manager with extensive experience at TELUS and a background in service management.
Title
Brenda English holds the position of Training Manager. In this role, Brenda is responsible for designing and implementing training programs to enhance employee skills and performance within the organization. Her focus includes both the development of curriculum and the assessment of training effectiveness.
Experience as Service Manager at TELUS
Brenda English had a long-standing career at TELUS, where she worked as a Service Manager for 28 years, from 1979 to 2007. In this role, Brenda played a key role in managing and overseeing service operations, ensuring high-quality customer service and operational efficiency. Her tenure at TELUS reflects extensive experience in service management and a deep understanding of the telecommunications industry.
Transition to Training Manager at TELUS Communications
After her tenure as a Service Manager, Brenda English transitioned to the role of Training Manager at TELUS Communications. In this capacity, Brenda was responsible for the development and delivery of training programs aimed at enhancing employee skills and competencies. Her work contributed significantly to the professional growth of employees and the overall performance standards of TELUS Communications.
Education at Simon Fraser University
Brenda English pursued her higher education at Simon Fraser University, where she studied for five years, from 1974 to 1979. Her academic background from a reputable institution provided her with foundational knowledge and skills that have been instrumental in her professional career, particularly in the fields of service management and training.