Brendan J. Taylor
About Brendan J. Taylor
Brendan J. Taylor is a member of the Client Resolution Management Team at TELUS in Montreal, Quebec, Canada, and also a self-employed business owner in property management.
Title
Brendan J. Taylor holds a position on the Client Resolution Management Team at TELUS.
Company
Brendan J. Taylor is currently employed at TELUS, based in Montreal, Quebec, Canada. He has held various roles at TELUS since 2006, including CAM Resource Level III, Account Manager, and Client Loyalty Sales Solutions, before transitioning to the Client Resolution Management Team in 2013. Additionally, Brendan is self-employed as a business owner in the property management sector in the Montreal area.
Education and Expertise
Brendan J. Taylor earned a Bachelor's degree in English Language and Literature/Letters from Saint Francis Xavier University, where he studied from 1993 to 1997. Prior to that, he studied Social Studies at CEGEP - John Abbott College for two years from 1991 to 1993. His educational background has provided a strong foundation for his work in client resolution and property management.
Background
Brendan J. Taylor has built a diverse career primarily at TELUS, where he has held multiple roles over the years. His tenure at TELUS began in 2006 with the Client Loyalty Sales Solutions team, followed by positions as an Account Manager and CAM Resource Level III. Since 2013, he has been an integral part of the Client Resolution Management Team, contributing to improving customer experiences through his role. In addition to his corporate career, Brendan also runs a self-employed property management business in Montreal.
Achievements
During his time at TELUS, Brendan J. Taylor has been responsible for onboarding and training new agents, showcasing his leadership and mentoring abilities. He was also part of the essential services team during the COVID-19 pandemic, underlining his commitment to providing critical support during challenging times. Brendan's strong interpersonal skills and innovative thinking have been essential in his efforts to enhance customer experiences at TELUS.