Caitlin Robinson
About Caitlin Robinson
Caitlin Robinson is a Manager at TELUS with over 15 years of experience in various roles, including Senior Strategy Manager and Business Analyst.
Title
Caitlin Robinson is currently a Manager at TELUS. Over her career at TELUS, she has occupied several roles, accumulating over 15 years of experience across different capacities.
Professional Background at TELUS
Caitlin Robinson's career at TELUS began in 2008 in the Customer Experience department, where she worked for three years. Following this, she transitioned to a Business Analyst role from 2011 to 2016, focusing on analyzing and strategizing business processes. From 2016 to 2018, she served as a Senior Business Analyst for the CE Digital Adoption and Engagement Program in the Vancouver, Canada Area. Her expertise in digital adoption and engagement led to her appointment as Senior Strategy Manager from 2018 to 2021. She is currently serving as a Manager at TELUS.
Education and Expertise
Caitlin Robinson studied at the University of Victoria. Her educational background, combined with her extensive professional experience at TELUS, has equipped her with a deep understanding of business analysis, strategy management, and digital adoption programs.
Experience in Digital Adoption and Engagement Programs
During her tenure as Senior Business Analyst for the CE Digital Adoption and Engagement Program from 2016 to 2018, Caitlin Robinson gained substantial experience in driving digital engagement initiatives. Her role involved leading programs aimed at increasing digital adoption within the customer base, leveraging her strategic analytical skills.
Vancouver-Based Professional Experience
Throughout her career at TELUS, Caitlin Robinson has been based in the Vancouver, Canada Area. This geographic consistency has allowed her to build strong local professional networks and contribute significantly to TELUS's regional and national initiatives.