Calvin Thompson
About Calvin Thompson
Calvin Thompson works at TELUS as part of the FFH Unified Help Desk - Compass Fulfillment Team in Calgary, Alberta, Canada. He has a background in Political Science and Government and is currently advancing his career in Cybersecurity.
Current Position at TELUS
Calvin Thompson is currently working at TELUS as part of the FFH Unified Help Desk - Compass Fulfillment Team in Calgary, Alberta, Canada. His role includes acting as a point of contact for all things related to TELUS Satellite TV. He has been with the company since June 2013, focusing primarily on provisioning technician on-site service orders and handling client concerns.
Previous Experience at Shaw Communications
Before joining TELUS, Calvin Thompson worked at Shaw Communications as a TSR from 2008 to 2012. In this role, he accumulated four years of experience which laid the foundation for his career in telecommunications and customer support. His responsibilities likely involved troubleshooting technical issues and assisting customers with their service needs.
Educational Background
Calvin Thompson attained his Bachelor of Arts (B.A.) in Political Science and Government from the University of Calgary. His studies at the university spanned from 2008 to 2014. Prior to this, he graduated from Bishop McNally High School, completing his high school diploma from 2006 to 2008. His education provided him a strong foundation in analytical thinking and problem-solving.
Linguistic Skills
Calvin Thompson is fluent in English, German, and Spanish. He also possesses conversational skills in Italian and Swedish. This multilingual capability potentially enhances his communication effectiveness in diverse work environments and with a broad range of clients.
Technical Proficiency
With extensive experience in working with large data sets, Calvin Thompson is proficient in using several analytic programs, including Google Data Studio, Tableau, TOAD for Oracle, and SQL. His technical skills make him well-versed in data analysis and database management, adding significant value to his current and future roles.
Cybersecurity Aspirations
Calvin Thompson is actively pursuing a career in cybersecurity. He has recently completed IT Fundamentals for Cybersecurity and is working towards obtaining a certificate in Practical Ethical Hacking. Additionally, he is aiming to secure certifications in Pentest +, Network +, and Cloud Security, which will further bolster his qualifications and proficiency in the field.