Caroline Smolski
About Caroline Smolski
Caroline Smolski is a Senior Product Manager at TELUS in Toronto, Ontario, Canada, with a background in marketing and product management.
Company
Caroline Smolski is currently employed by TELUS, a major Canadian telecommunications company, where she holds the position of Senior Product Manager. Based in Toronto, Ontario, Canada, she contributes to product management and development within the company. Caroline has held multiple roles at TELUS over several years, demonstrating her continued growth and evolving expertise within the organization.
Title
Caroline Smolski holds the title of Senior Product Manager at TELUS. In this role, she is responsible for overseeing product development, strategizing market plans, and enhancing customer engagement. Her leadership has been instrumental in launching new initiatives and driving innovation within the company.
Education and Expertise
Caroline Smolski has a comprehensive educational background that spans several reputable institutions. She earned a Continuing Studies Certificate in Project Management from the University of Toronto in 2020. Additionally, she holds a Bachelor's Degree in Marketing and Management from EMLYON Business School, completed in 2015, and a Bachelor's Degree in Business Administration from Simon Fraser University, which she completed in 2016. These diverse academic experiences have equipped her with a rich foundation in business and project management.
Achievements
Caroline Smolski has received notable recognition for her work at TELUS. She was awarded the TELUS Innovation Award in 2021 for developing a groundbreaking product feature. Her successful leadership in launching a new customer engagement platform led to a 15% improvement in customer satisfaction scores. Caroline regularly shares her expertise by mentoring junior product managers and has presented a keynote on 'The Future of Telecom Products' at the 2022 Canadian Telecom Summit. She also authored an influential white paper titled 'Integrating AI in Telecom Services' published in the TELUS internal research journal.
Professional Background
Caroline Smolski's professional journey with TELUS includes multiple key roles. She began her career as a Product Specialist in a Co-op Position from 2014 to 2015 in Burnaby, BC. She then progressed to the Marketing Development Program from 2017 to 2019 in Vancouver, BC. These roles paved the way for her current position as a Senior Product Manager in Toronto, where she continues to contribute to TELUS's success.