Carolyn Mc Lennon
About Carolyn Mc Lennon
Carolyn Mc Lennon is a Learning Specialist at TELUS in Toronto, Ontario, with over 15 years of experience in learning and development, specializing in e-learning instructional design, training, technical writing, and project management.
Company
Carolyn Mc Lennon is currently working at TELUS as a Learning Specialist in Toronto, Ontario, Canada. She is also the Director and owner of Learning Essentials Inc., where she operates as an Independent Learning Consultant.
Title
Carolyn Mc Lennon holds the title of Learning Specialist at TELUS.
Education and Expertise
Carolyn Mc Lennon has a diverse educational background. She obtained a Teaching and Training Adults Certificate from Durham College, a Diploma in Technical Writing from Humber College, and a Graduate diploma in Translation from the University of Toronto. Additionally, she holds a B.A. in English Literature, French Language, Literature and Translation from the University of Toronto. Her expertise spans over 15 years in learning and development, focusing on e-learning instructional design, training, technical writing, and project management.
Background
Carolyn Mc Lennon's extensive career includes roles such as Instructional Designer at ellicom / LCI LX and Collège La Cité, Bilingual Quality Assurance Analyst/Content Editor at BMO Learning Institute, and Training Consultant at Dealer-FX Group, Inc. She has also served as an Instructional Designer at CFORP and Orion Health, and a Training and Development Specialist at The Guarantee Company of North America.
Achievements
At TELUS, Carolyn Mc Lennon creates and updates learning content for both Instructor-Led Training (ILT) and Virtual Instructor-Led Training (VILT). She authors and uploads content within a Learning Content Management System (LCMS). She effectively applies her strong communication, collaboration, and organizational skills, leveraging an analytical approach to problem-solving. Additionally, she is committed to continually upgrading and perfecting her knowledge and skills, ensuring her methodologies remain current and effective.