Carrie Chatelain
About Carrie Chatelain
Carrie Chatelain is a Manager of New Product Marketing at Telus in Vancouver, British Columbia, with extensive experience in marketing, product management, and customer service.
Current Role at Telus
Carrie Chatelain currently holds the position of Manager - New Product Marketing at Telus in Vancouver, British Columbia, Canada. In this role, she is responsible for introducing and promoting new products developed by the company. Additionally, she serves as a Business Consultant for Customer Experience Strategy and Planning, where she works on enhancing customer satisfaction and refining the overall customer experience strategy.
Career History at Telus
Carrie Chatelain has been a part of Telus for over a decade, starting as a Business Analyst in the Consumer Solutions Leadership Development Program in 2008. Throughout her career at Telus, she has held several key roles including Marketing Analyst for Telus TV Content Marketing, National Retail Account Coordinator for Koodo, Marketing Communications Analyst, Team Manager for Customer Service, Marketing Specialist and Product Manager for Telus TV Product Marketing. Her extensive experience spans across various domains including marketing, product management, and customer service.
Education Background
Carrie Chatelain pursued her higher education at the University of British Columbia. She earned a Master of Business Administration (MBA) from 2013 to 2015, demonstrating her commitment to professional development and advanced business knowledge. Prior to that, she completed a Bachelor of Arts from the same university between 2002 and 2007. Her educational background has equipped her with a solid foundation in business and strategic thinking.
Experience in Telus TV Product Marketing
Carrie Chatelain has a comprehensive background in Telus TV Product Marketing, having worked in multiple related roles over the years. From 2010 to 2014, she served as both a Marketing Specialist and Product Manager for Telus TV Product Marketing. In these roles, she was involved in creating and implementing marketing strategies to promote Telus TV products, showcasing her expertise in product marketing and management.
Customer Experience Strategy and Planning
Currently, Carrie Chatelain is working as a Business Consultant for Customer Experience Strategy and Planning at Telus. In this capacity, she focuses on improving customer satisfaction and optimizing the customer experience. Her role involves strategic planning and execution of initiatives aimed at enhancing service quality and customer relations for Telus.