Carrie Engbrecht
About Carrie Engbrecht
Carrie Engbrecht is the Manager of Business Client Care at TELUS, with over 25 years of experience in the company.
Title and Current Role
Carrie Engbrecht is the Manager Business Client Care at TELUS. In this role, she oversees the operations that manage business client interactions and support services. Her responsibilities include ensuring efficient client care processes and leading a team dedicated to enhancing client satisfaction and retention.
Career at TELUS
Carrie Engbrecht has been with TELUS for over 25 years, starting her tenure in July 1994. With a longstanding career at the company, she has accumulated extensive experience and knowledge in business client care. Her career at TELUS is marked by her deep understanding of the company's processes and her commitment to improving client care services.
Educational Background
Carrie Engbrecht studied at the British Columbia Institute of Technology and Kwantlen Polytechnic University. Additionally, she completed her high school education at Semiahmoo Secondary. Her educational foundation has equipped her with the skills necessary to excel in her role at TELUS.
Experience in Business Client Care
Carrie Engbrecht has extensive experience in managing business client care operations. She is adept at handling client interactions, optimizing care processes, and leading teams to ensure high levels of client satisfaction. Her expertise has played a significant role in the effective management of business client care at TELUS.
Location and Work Base
Carrie Engbrecht is based in Burnaby, British Columbia, Canada. Her work at TELUS involves managing client care operations and leading initiatives that improve client service within the region.