Carrie Husak
About Carrie Husak
Carrie Husak is an Operations Manager at Telus with over 20 years of experience in customer care and operations management.
Title
Carrie Husak is currently serving as the Operations Manager at TELUS. She is also holding a concurrent position as Manager of Client Care in Vancouver, British Columbia, Canada.
Current Company
Carrie Husak is employed by TELUS, a prominent telecommunications company, where she has taken on multiple managerial roles. Her current primary roles include Operations Manager and Manager of Client Care.
Previous Experience at TELUS
Prior to her current roles, Carrie Husak served as Manager of Loyalty and Retention at TELUS from 2013 to 2014. In this capacity, she was responsible for developing and implementing strategies to retain and satisfy the company's customer base.
Previous Experience at Rogers Communications
Carrie Husak has an extensive history with Rogers Communications, spanning nearly a decade. She began as a Client Care Representative (2001-2003), advanced to Team Manager of Customer Care (2003-2009), then Customer Relations Manager (2009-2010), and finally, Retention Engagement Manager (2010-2011). Throughout these roles, she honed her skills in customer relations and team management.
Early Career at Famous Players
Carrie Husak started her career in operations management at Famous Players, where she worked as Operations Manager from 1994 to 2001. During her seven-year tenure, she garnered valuable experience in overseeing operations and managing teams.
Educational Background
Carrie Husak studied at Kwantlen Polytechnic University from 1997 to 2000, earning a foundational education that supported her career in operations and customer care management.
Industry Expertise
Carrie Husak has accumulated over 20 years of experience in customer care and operations management. Her expertise encompasses loyalty and retention strategies, and she has shown a consistent ability to lead and manage client care teams effectively.