Cathy C.
About Cathy C.
Cathy C. is a Quality Analyst at TELUS and a Freelance Technical Writer at CC Writing Services LLC, with over 15 years of experience in technical writing and documentation management.
Current Role at TELUS
Cathy C. currently works at TELUS as a Quality Analyst in a remote capacity. In her role, she is responsible for ensuring the quality and accuracy of various processes and systems. Cathy’s expertise in quality analysis allows her to identify and resolve issues effectively, contributing to the overall efficiency of TELUS operations.
Freelance Technical Writing at CC Writing Services LLC
In addition to her work with TELUS, Cathy C. operates her own business, CC Writing Services LLC, where she offers freelance technical writing services. Her responsibilities involve creating and managing technical documentation for various clients, demonstrating her extensive experience and skill set in technical writing.
Previous Technical Writing Roles
Cathy C. has a solid background in technical writing, having worked with several organizations. She was a Technical Writer at Radiometer from 2018 to 2020, and at Takeda Pharmaceutical Inc in 2018 for five months. These roles involved creating detailed and accurate technical documents, showcasing her proficiency in the field.
Early Career in Administrative and Support Roles
Before transitioning into technical writing and quality analysis, Cathy C. held various administrative and support roles. She worked as a Sr Administrative Assistant and Tax Technician at KPMG US, a Paraprofessional at PwC, and had various business support roles at Accenture. These positions provided her with a broad range of skills in office management and administrative support.
Educational Background in Technical and Business Writing
Cathy C. holds an MS in Technical Writing & Communications from Northeastern University, achieved between 2014 and 2016. She also earned a Master's Degree in Industrial and Organizational Psychology from The Chicago School of Professional Psychology between 2011 and 2013, and a Bachelor's Degree in Psychology from Argosy University, completed from 2009 to 2011. Her educational background underlines her expertise and versatility in writing, psychology, and organizational processes.