Cathy Zemp
About Cathy Zemp
Cathy Zemp is the RF Operations Manager at TELUS Communications in Calgary, Alberta, with extensive experience in emergency operations management and customer satisfaction.
Company
Cathy Zemp is currently employed at TELUS Communications, a major telecommunications company in Canada. She operates out of Calgary, Alberta, with responsibilities extending across southern Alberta.
Title
Cathy Zemp holds multiple managerial titles at TELUS Communications. She serves as RF Operations Manager, Manager Operations in Alberta South, and Manager - Operations, Client Support AB in Calgary.
Education and Expertise
Cathy Zemp graduated from the Northern Alberta Institute of Technology, equipping her with technical and managerial skills. She specializes in Emergency Operations Management and has substantial experience in service delivery, sales operations, customer satisfaction, and customer retention.
Background
Cathy Zemp has been a part of TELUS Communications since at least 2007. She first served as Manager - Field Support and was in this role for six years until 2013. Throughout her tenure, she has transitioned into various managerial capacities.
Achievements
Cathy Zemp led TELUS operations teams during significant emergency events, including the Fort McMurray Fire and the Calgary Flood. Her leadership in these scenarios underscores her proficiency in Emergency Operations Management.