Cedric Charles Titus
About Cedric Charles Titus
Cedric Charles Titus is a Performance Analyst at Telus with over 10 years of experience, including roles in workforce management and business helpdesk support.
Current Title and Role
Cedric Charles Titus currently serves as a Performance Analyst at Telus. In this role, he applies his expertise in performance metrics and analytics to optimize business operations. His analytical skills support the company’s objective to improve performance across various departments, ensuring that Telus remains competitive in the telecommunications industry.
Career at Telus
Cedric Charles Titus has been a dedicated employee of Telus since 2013, marking over a decade of service. Throughout his tenure, he has transitioned through several roles, gaining valuable experience in various facets of business operations. His positions at Telus have included Business Helpdesk Specialist II, Workforce Management Analyst, and currently, Performance Analyst. This progression highlights his adaptability and expertise in different domains of the business.
Experience as Workforce Management Analyst
From 2015 to 2018, Cedric Charles Titus held the position of Workforce Management Analyst at Telus. During this three-year period, he was responsible for analyzing workforce data, optimizing staffing levels, and ensuring efficient allocation of human resources. His efforts contributed to improved operational efficiency and workforce planning within the company.
Previous Role as Business Helpdesk Specialist II
Before his role as a Workforce Management Analyst, Cedric Charles Titus worked as a Business Helpdesk Specialist II at Telus Communications from 2013 to 2015. Based in Vancouver, British Columbia, Canada, he provided technical support and assistance to business clients, addressing their issues and ensuring smooth operational workflows.
Geographic Transitions
Cedric Charles Titus’s career at Telus began in Vancouver, British Columbia, Canada, where he worked in technical support and workforce management roles. He later relocated to Montréal, Quebec, continuing his service with Telus in a more analytical capacity. This geographic transition reflects his versatility and ability to adapt to different working environments within the company.