Celina Wong
About Celina Wong
Celina Wong is a Business Help Desk Specialist at Telus in Vancouver, British Columbia, Canada, with over a decade of experience at the company.
Current Position at Telus
Celina Wong currently serves as a Business Help Desk Specialist at Telus, a prominent telecommunications company. She operates out of Vancouver, British Columbia, Canada. In this role, Celina leverages her extensive experience to provide support and solutions to business clients. This position involves addressing various technical and service-related inquiries to ensure high customer satisfaction.
Experience at Telus
Since joining Telus in February 2012, Celina Wong has accumulated over a decade of experience with the company. During this time, she has honed her skills in business help desk operations, consistently delivering effective customer support. Her tenure at Telus has allowed her to become deeply familiar with company systems and customer service protocols, positioning her as a valuable asset to the team.
Previous Role at USDA-FSIS
Before her current position at Telus, Celina Wong worked at the USDA-FSIS (United States Department of Agriculture - Food Safety and Inspection Service) in the Washington D.C. Metro Area. In this role, she gained significant experience that helped lay the foundation for her expertise in customer support and business help desk operations.
Customer Support and Help Desk Expertise
Celina Wong possesses extensive experience in customer support and business help desk operations. Her career has been marked by her ability to effectively resolve technical and service-related issues, ensuring a high level of customer satisfaction. Her expertise in these areas has been cultivated through her diverse roles and long-term commitment to her profession.