Celine Da Costa
About Celine Da Costa
Celine Da Costa is a Small Business Account Specialist at Telus with a diverse background in customer service, sales, and coaching.
Current Role at Telus
Celine Da Costa currently works at Telus as a Small Business Account Specialist. She began her role in March 2020. In this position, she is dedicated to supporting small businesses, ensuring they have the telecommunications solutions they need to be successful. Her background in customer service and sales equips her with the skills required to excel in this role.
Education and Qualifications
Celine Da Costa has a robust educational background. She attended St. Ignatius of Loyola Secondary School from 2010 to 2014. She later pursued higher education at Brock University, earning a bachelor’s degree from 2014 to 2018. This academic journey provided her with a strong foundation for her subsequent professional roles.
Past Work Experience
Prior to her role at Telus, Celine Da Costa accumulated diverse work experiences. She worked at the Town of Oakville as a Technician Services professional for four months in 2016. She completed a one-year internship at The Condo Store Realty Inc., Brokerage from 2015 to 2016 in Toronto, Ontario, Canada. Additionally, she served as a coach at Oakville Soccer Club for a year and held a customer service representative position at Joe Fresh from 2013 to 2016. Her early career includes working as a cashier at Loblaw Companies Limited from 2011 to 2013.
Experience in Customer Service
Celine Da Costa has extensive experience in customer service roles. At Joe Fresh, she worked as a customer service representative for three years, attending to customer needs and inquiries effectively. Her role at Loblaw Companies Limited as a cashier for two years further honed her abilities in handling customer transactions and providing efficient service.
Coaching and Sports Management
In addition to her customer service and sales expertise, Celine Da Costa also has experience in sports coaching. She worked at the Oakville Soccer Club as a HLDP Coach from 2015 to 2016. This role allowed her to develop leadership and teamwork skills, which are valuable in various professional contexts.