Chantelle Lambert
About Chantelle Lambert
Chantelle Lambert is a Project Manager at TELUS in Edmonton, Alberta, Canada, with over 20 years of experience in telecommunications and customer service industries.
Company
Chantelle Lambert is currently a Project Manager at TELUS in Edmonton, Alberta, Canada. TELUS is a telecommunications company that provides a wide range of communications products and services, including periphery digital technologies and solutions.
Title
Chantelle Lambert holds the position of Project Manager at TELUS. As a project manager, she is responsible for overseeing various projects, ensuring they meet company standards, deadlines, and budgets, and focusing on readiness in contact centres as part of go-to-market strategies.
Education and Expertise
Chantelle Lambert brings over 20 years of experience in the telecommunications and customer service sectors. She has specialized skills in go-to-market strategies with a strong emphasis on Contact Centre Readiness. Her expertise covers extensive project management, business analysis, and leadership roles, making her a valuable asset in her field.
Professional Background
Chantelle Lambert's career at TELUS includes positions spanning from Helpdesk (2013-2014), Business Analyst II (2016-2018), and Senior Business Analyst (2018-2021), before transitioning to her current role as Project Manager. Prior to her time at TELUS, she accumulated nine years of experience as a Call Center Supervisor at Advanis, where she honed her leadership and operational skills.
Career Achievements
Throughout her career, Chantelle Lambert has demonstrated significant growth and versatility. Her transition from a Helpdesk role to a Project Manager position within TELUS is indicative of her skill development and professional evolution. Additionally, her extensive experience in business analysis and contact center operations equips her with a comprehensive understanding of the telecommunications industry.