Charles Demers
About Charles Demers
Charles Demers is a Digital Operations Manager at TELUS in Montreal, Quebec, Canada, with extensive experience in digital engagement and live operations in both sports and video games.
Current Role at TELUS
Charles Demers currently works as a Digital Operations Manager at TELUS in Montreal, Quebec, Canada. In this role, he is responsible for overseeing the digital operations to ensure smooth user experiences and efficient operations. His extensive background in digital engagement and project management significantly contributes to the ongoing digital strategies at TELUS.
Previous Roles at Canadiens de Montréal
Charles Demers served as the Manager of Digital Engagement from 2019 to 2020 and prior to that as Digital Project Manager from 2017 to 2019 at the Canadiens de Montréal. During his tenure, he successfully managed the digital engagement strategy, enhanced fan interaction, and played a pivotal role in launching the Canadiens Esports initiative. Additionally, he led the development and launch of a new mobile application for the team, vastly improving user experience and digital presence.
Experience in Video Game Industry
Charles Demers has an extensive background in the video game industry, previously working as Communications Manager at QuickByte Games, Community Manager at Hibernum, Global Live Ops Manager at Gameloft, and Team Lead for Community Management and Moderation at Woozworld Inc. His experience covers various aspects of digital engagement, live operations, and community management, contributing to seamless and engaging user experiences.
Educational Background
Charles Demers holds a post-graduate degree in Game Design from Université de Montréal, completed in 2009-2010. He also earned a bachelor's degree in Communication: Interactive Medias from Université du Québec à Montréal, where he studied from 2006 to 2009. Prior to that, he achieved a DEC in Arts et lettres - Profil Cinéma from Cégep Édouard-Montpetit and a High School Diploma from JDLM.
Career Beginnings and Early Roles
Charles Demers began his career as a QA Tester at EA Mobile in 2009-2010. He then worked at Funcom as a QA Tester from 2010 to 2012 and subsequently as a Localization Tester (French) for three months in 2012. From 2012 to 2014, he held the role of Team Lead for Community Management and Moderation at Woozworld Inc., after which he transitioned to various roles in the video game and digital industries, building a robust experience in live operations and community engagement.