Charles West
About Charles West
Charles West is a Senior Product Manager at TELUS, specializing in business long distance, toll free, and audio conferencing solutions.
Company
Charles West is currently employed at TELUS, a major telecommunications company in Canada. He has been with TELUS since June 1989, contributing over three decades of experience to the company. His role focuses on managing business long distance, toll free, and audio conferencing services.
Title
Charles West holds the title of Senior Product Manager at TELUS, specifically overseeing business long distance, toll free, and audio conferencing services. His responsibilities include supporting carrier-grade business customer solutions and managing the migration to third wave products and services.
Expertise in Telecommunications
With over 30 years at TELUS, Charles West has specialized in the telecommunications industry, particularly in long distance and toll free services, as well as audio conferencing. He is adept in product management, marketing, business development, team management, call centre operations, operational efficiency, product lifecycle navigation, and ensuring customer service excellence.
Operational Efficiency and Customer Service
In his role at TELUS, Charles West emphasizes operational efficiency and customer service excellence. He is involved in managing and supporting high-quality solutions that cater to business customers. His work plays a critical role in maintaining and enhancing the efficiency of operational processes and the quality of customer service.
Location
Charles West is based in Maple Ridge, British Columbia, Canada. His extensive career and current role at TELUS are centered in this region.