Chongyang Zhang
About Chongyang Zhang
Chongyang Zhang is a Design Specialist II at TELUS in Toronto, Canada, with extensive experience in SD-WAN solutions, cloud infrastructure, and network automation.
Current Role at TELUS
Chongyang Zhang serves as a Design Specialist II at TELUS in the Toronto, Canada area. In this role, he leads automation initiatives to solve production issues such as automated troubleshooting for customer network outages. He is responsible for planning, testing, and executing infrastructure code upgrades for TELUS SD-WAN. Zhang also designs and deploys alarm and monitoring systems for SD-WAN solutions using various tools such as API, SNMP, Zabbix, PRTG, Syslog, and SPLUNK.
Previous Roles
Before his current position at TELUS, Zhang worked at Open Decisions Inc. as a System Engineer Team Lead from 2013 to 2015. Prior to that, he was a Hardware Qualification Engineer at Advanced Micro Devices from 2010 to 2011. Both of these roles were based in Markham, ON. During his career, he has garnered extensive knowledge and experience in areas such as server management, storage solutions, and network components.
Educational Background
Chongyang Zhang completed his academic journey at the University of Toronto. He earned a Bachelor of Applied Science (B.A.Sc.) in Electrical and Electronics Engineering, studying there from 2007 to 2012. He further advanced his education by achieving a Master of Engineering (M.Eng.) in the same field from 2012 to 2013. His strong educational foundation has played a significant role in his expertise and skills in the engineering domain.
Technical Skills and Expertise
Zhang possesses robust technical skills across multiple domains. He has hands-on experience with SD-WAN solutions, x86-based servers, and SAN or NFS storage solutions. He is knowledgeable in the management of Cisco UCS and Fabric Interconnects, and proficient with Cisco and Juniper switches, as well as Nokia SR-OS based routers. Zhang is also skilled in cloud infrastructure platforms like Google Cloud Platform and Amazon AWS, and adept at operating systems and hypervisors including Linux, UNIX, and Windows Server. Additionally, he has experience with programming and CI/CD workflows using Python, VBScript, Bash Scripting, and Github.
Project Management and Leadership
Chongyang Zhang has demonstrated strong leadership in various projects and initiatives. He has created and maintained scripts to automate manual work, reducing operational costs. He leads high-scale production changes by coordinating internal and external teams, creating Method of Procedure documents, and providing executive reports. Zhang is also involved in DevOps and Agile transformations, creating procedural documents, coordinating team members, and hosting transformation meetings. Furthermore, he trains SD-WAN Tier-1/2 operation teams by creating operation guide documents and hosting training sessions, ensuring team readiness and efficiency.