Chris Caissie
About Chris Caissie
Chris Caissie is a Channel Care Analyst with extensive experience in customer service roles across various industries, including telecommunications and retail.
Company
Chris Caissie is currently employed at TELUS, where he serves as a Channel Care Analyst. TELUS is a leading telecommunications company in Canada, providing a wide range of communication services and technologies to consumers and businesses. In his current role, Chris leverages his extensive experience in customer service and loyalty retention strategies to support the company’s customer care initiatives.
Previous Roles at Gatyam Appliances and TeleTech
Chris Caissie worked at Gatyam Appliances as a customer service specialist from 2010 to 2012. His responsibilities included addressing customer inquiries, resolving issues, and ensuring customer satisfaction. Prior to that, he worked for five years at TeleTech in a specialized role handling Presidential Appeals from 2005 to 2010. This role required a high level of expertise in customer resolution and problem-solving, dealing with high-stakes customer situations requiring delicate and effective communication.
Role at Double T Action Centre
In 2010, Chris Caissie served as a coordinator at Double T Action Centre for seven months. In this role, he gained valuable experience in event coordination and management. His responsibilities likely included organizing events, managing schedules, and coordinating various activities to ensure smooth operations.
Early Career at Zellers
Chris Caissie began his career at Zellers, where he worked on the merchandise movement team from 2001 to 2005. His role as a Porter involved logistics and the transportation of merchandise, providing a solid foundation in retail operations and supply chain management. This role gave him practical experience in handling inventory and managing the flow of goods within the retail environment.
Education and Expertise
Chris Caissie studied at H.B. Beal Secondary School, where he achieved his Ontario Secondary School Diploma (OSSD) from 2000 to 2004. Over his career, he has amassed considerable expertise in customer service, loyalty and retention strategies, and event coordination. His educational background combined with his extensive professional experience across various roles and industries underscores his versatility and capability in handling diverse responsibilities.