Christian Tremblay
About Christian Tremblay
Christian Tremblay is a Product Analyst at TELUS in Rimouski, with over 17 years of experience at the company, transitioning from customer service to product analysis.
Current Role at TELUS
Christian Tremblay is currently positioned as an Analyste Produit at TELUS in Rimouski. His role involves analyzing product-related data and contributing to the overall development and optimization of TELUS's products. Leveraging his extensive experience within the company, Christian plays a critical role in ensuring the quality and efficiency of the products offered by TELUS.
Previous Roles at TELUS
Christian Tremblay has a long history with TELUS, spanning over 17 years. His career at TELUS began in 2006 as a Représentant service clients. He later transitioned to the role of Technicien, qualité contact from 2009 to 2013 in Rimouski, Quebec. From 2013 to 2018, he served as a Team Leader in Sainte-Marie, Quebec, where he managed teams and ensured operational goals were met. These roles have equipped him with a diverse skill set and deep knowledge of TELUS operations.
Education and Training
Christian Tremblay holds a Certificat in Administration et gestion des affaires, général from Université TÉLUQ, completed from 2016 to 2018. Prior to this, he studied Design multimédia at the Academie Internationale du design de Montréal, completing his program in 2002. His education has provided him with a foundation in both business administration and multimedia design, enabling him to apply a diverse range of skills in his professional roles.
Career Progression at TELUS
Throughout his tenure at TELUS, Christian Tremblay has progressed through various roles, starting as a customer service representative in 2006. He has since taken on positions with increasing responsibility, including quality contact technician and team leader, before advancing to his current role as a product analyst. This progression highlights his adaptability and capability to meet the evolving needs of the company.
Expertise in Quality Contact Techniques
Christian Tremblay has specialized experience in quality contact techniques, gained during his role as a Technicien, qualité contact from 2009 to 2013. In this position, he was responsible for ensuring the quality and customer satisfaction of TELUS's contact operations. This experience has contributed significantly to his analytical skills and his current role as an Analyste Produit.