Christian Zlatev
About Christian Zlatev
Christian Zlatev is a Loyalty Agent at TELUS in Saint-Laurent, Quebec, Canada, with over 8 years of experience in customer loyalty and retention.
Current Position at TELUS
Christian Zlatev is currently serving as a Loyalty Agent at TELUS, located in Saint-Laurent, Quebec, Canada. He has been part of the company since April 2015. With over 8 years of experience in customer loyalty and retention, Christian specializes in developing and maintaining lasting relationships with clients, aiming to ensure their continued satisfaction with TELUS's services.
Previous Experience at Quebec Local Government
Christian Zlatev worked as a Business Analyst at the Quebec local Government from 2010 to 2014, for a duration of 4 years. Based in Montreal, Quebec, Canada, he contributed to various analytical projects, focusing on optimizing business processes and providing data-driven insights to support government operations.
Leadership Role at Canada Post
From 2008 to 2010, Christian Zlatev served as a Team Leader at Canada Post / Postes Canada in Saint-Laurent, Quebec, Canada. Over these 2 years, he was responsible for overseeing team operations, ensuring efficient workflow, and achieving performance targets, which involved managing and guiding a team to meet organizational goals.
Education and Academic Background
Christian Zlatev is an alumnus of Concordia University, where he studied Finance, General. Additionally, he attended CEGEP - John Abbott College, achieving a degree in Business Administration and Management, General. His educational background provides a strong foundation in both finance and business administration, equipping him with vital skills for his professional roles.
Career Overview
Christian Zlatev has amassed a diverse range of experiences over his career. Starting with a leadership role at Canada Post, then moving on to an analytical position at Quebec local Government, and currently excelling as a Loyalty Agent at TELUS. His strong finance and business administration education complements his professional expertise in customer loyalty, business analysis, and team leadership.