Christina Carpio
About Christina Carpio
Christina Carpio is a Service Desk Analyst at Telus in Vancouver, Canada, with over 8 years of experience in technical support and service desk roles.
Current Role at TELUS
Christina Carpio is currently working as a Service Desk Analyst at TELUS in Vancouver, British Columbia, Canada. She started this role in May 2015, marking over 8 years of experience at the company. Her responsibilities include providing technical support and resolving service desk queries for customers.
Previous Experience at Safeway
Prior to her current role, Christina Carpio worked as a Service Desk Analyst at Safeway. She held this position from 2013 to 2014 for a duration of 8 months. During her time at Safeway, she gained valuable experience in handling service desk operations and providing customer support.
Role at Sutherland Global Services
Christina Carpio has also held multiple roles at Sutherland Global Services. She is currently employed as a Case Manager in Rochester, New York, United States. Before this, she worked as a Consultant from 2009 to 2012, contributing to the company for 3 years. Her experience at Sutherland Global Services includes consulting, technical support, and case management.
Technical Support Experience at Sykes and Teleperformance
Christina has extensive experience in technical support roles, having worked as a Technical Support Representative at two different companies. She was employed at Sykes from 2008 to 2009 for a year, and at Teleperformance from 2007 to 2008 for 9 months. These roles helped her develop a solid foundation in technical support and customer service.
Education at Concordia College - Paco, Manila
Christina Carpio completed her Bachelor of Commerce degree at Concordia College - Paco, Manila. She studied there from 1999 to 2003, earning a bachelor's degree over a span of 4 years. Her academic background provides a strong foundation for her roles in technical support and service desk management.