Christina Christoff
About Christina Christoff
Christina Christoff is a Senior Program Manager at TELUS in Ottawa, Ontario, with extensive experience in client relationship management and sales operations.
Current Position at TELUS
Christina Christoff is currently serving as a Senior Program Manager at TELUS in Ottawa, Ontario, Canada. In her role, she is responsible for overseeing various program initiatives and aligning them with the company's strategic goals. Christina manages the design, evaluation, and implementation of complex reinforcement tools and learning solutions. Additionally, she ensures that training program expenditures align with the budget at TELUS Business Solutions.
Previous Roles at TELUS
Before becoming a Senior Program Manager, Christina worked as a Senior Client Relationship Manager at TELUS from 2018 to 2022, also in Ottawa. In this capacity, she played a crucial role in maintaining client relationships and ensuring customer satisfaction. She developed and implemented a comprehensive annual training program for the Customer Success team, enhancing the team's skills and capabilities.
Career at SmartCell Communications
Christina Christoff spent a significant part of her career at SmartCell Communications in various roles. She served as VP, Sales & Operations from 2017 to 2018, Director of Enterprise Accounts & Operations from 2014 to 2017, Manager of Enterprise Accounts from 2011 to 2014, Enterprise Account Manager from 2008 to 2011, and Account Coordinator from 2007 to 2008. Throughout these roles, she gained extensive experience in sales, operations, and account management, contributing to the company's growth and operational efficiency.
Educational Background
Christina Christoff has a robust educational background. She studied at Carleton University, where she achieved a Bachelor of Arts (B.A.) with a minor in French from 1998 to 2002. She also holds a Bachelor of Education (B.Ed.) from the University of Ottawa, completed in 2003, and a Behavioural Sciences degree from Algonquin College of Applied Arts and Technology, earned in 2007. Additionally, Christina obtained a Masters Certificate in Project Management from the Sprott School of Business at Carleton University in 2015.
Early Career and Diverse Roles
Before transitioning into corporate roles, Christina worked as a Teacher at the Ottawa Catholic School Board from 2003 to 2007. She also had a long tenure as a Disc Jockey (DJ) with York Entertainment, spanning 12 years from 1999 to 2011. These roles contributed to her diverse skill set, providing her with experience in education, entertainment, and customer interaction.